Privacy Policy
This Privacy Policy sets out our commitment to protecting the privacy of personal information
provided to us, or otherwise collected by us, offline or online, including through our website
(spakashion). In this Privacy Policy we, us or our means spakashion.
Personal information
The types of personal information we may collect about you include:
your name
your contact details, including email address, mailing address, street address and/or
telephone number
your age and/or date of birth
your credit card or payment details (through our third party payment processor)
your preferences and/or opinions
details of products and services we have provided to you and/or that you have enquired
about, and our response to you
your browser session and geo-location data, device and network information, statistics on
page views and sessions, acquisition sources, search queries and/or browsing behaviour
information about your access and use of our Site, including through the use of Internet
cookies, your communications with our Site, the type of browser you are using, the type of
operating system you are using and the domain name of your Internet service provider
additional personal information that you provide to us, directly or indirectly, through your use
of our Site, associated applications, associated social media platforms and/or accounts from
which you permit us to collect information
any other personal information requested by us and/or provided by you or a third party
We may collect these types of personal information directly from you or from third parties.
Collection and use of personal information
We may collect, hold, use and disclose personal information for the following purposes:
to enable you to access and use our Site, associated applications and associated social
media platforms
to contact and communicate with you
for internal record keeping, administrative purposes, invoicing and billing purposes
for analytics, market research and business development, including to operate and improve
our Site, associated applications and associated social media platforms
to run competitions and/or offer additional benefits to you
for advertising and marketing, including to send you promotional information about our
products and services and information about third parties that we consider may be of interest
to you
to comply with our legal obligations and resolve any disputes that we may have
Disclosure of personal information to third parties
We may disclose personal information to:
third party service providers for the purpose of enabling them to provide their services,
including (without limitation) IT service providers, data storage, web hosting and server
providers, debt collectors, maintenance or problem-solving providers, marketing or
advertising providers, professional advisors and payment systems operators
our employees, contractors and/or related entities
our existing or potential agents or business partners
sponsors or promoters of any competition we run
anyone to whom our business or assets (or any part of them) are, or may (in good faith) be,
transferred
credit reporting agencies, courts, tribunals and regulatory authorities, in the event you fail to
pay for goods or services we have provided to you
courts, tribunals, regulatory authorities and law enforcement officers, as required by law, in
connection with any actual or prospective legal proceedings, or in order to establish, exercise
or defend our legal rights
third parties, including agents or sub-contractors, who assist us in providing information,
products, services or direct marketing to you. This may include parties located, or that store
data, outside of Australia
third parties to collect and process data, such as Google Analytics or other relevant
businesses. This may include parties that store data outside of Australia
By providing us with personal information, you acknowledge that some third parties may not be
regulated by the Privacy Act and the Australian Privacy Principles in the Privacy Act and if any third
party engages in any act or practice that contravenes the Australian Privacy Principles, it would not
be accountable under the Privacy Act and you will not be able to seek redress under the Privacy Act.
Your rights and controlling your personal information
Choice and consent: Please read this Privacy Policy carefully. By providing personal information to
us, you consent to us collecting, holding, using and disclosing your personal information in
accordance with this Privacy Policy. You do not have to provide personal information to us, however,
if you do not, it may affect your use of this Site or the products and/or services offered on or through
it.
Information from third parties: If we receive personal information about you from a third party, we
will protect it as set out in this Privacy Policy. If you are a third party providing personal information
about somebody else, you represent and warrant that you have such person’s consent to provide
the personal information to us.
Restrict: If you have previously agreed to us using your personal information for direct marketing
purposes, you may change your mind at any time by contacting us using the details below.
Access: You may request details of the personal information that we hold about you. An
administrative fee may be payable for the provision of such information.
Correction: If you believe that any information we hold about you is inaccurate, out of date,
incomplete, irrelevant or misleading, please contact us using the details below. We will take
reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of
date.
Complaints: If you wish to make a complaint about how we have handled your personal information,
please contact us using the details below and provide us with full details of the complaint. We will
promptly investigate your complaint and respond to you, in writing, setting out the outcome of our
investigation and the steps we will take to deal with your complaint
Unsubscribe: To unsubscribe from our e-mail database or opt-out of communications (including
marketing communications), please contact us using the details below or opt-out using the opt-out
facilities provided in the communication.
Storage and security
We are committed to ensuring that the personal information we collect is secure. In order to prevent
unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial
procedures to safeguard and secure the personal information and protect it from misuse,
interference, loss and unauthorised access, modification and disclosure.
We cannot guarantee the security of any information that is transmitted to or by us over the Internet.
The transmission and exchange of information is carried out at your own risk. Although we take
measures to safeguard against unauthorised disclosures of information, we cannot assure you that
the personal information we collect will not be disclosed in a manner that is inconsistent with this
Privacy Policy.
For users that register on our website (if any), we also store the personal information they provide in
their user profile. All users can see, edit, or delete their personal information at any time (except they
cannot change their username). Website administrators can also see and edit that information.
Cookies and web beacons
We may use cookies on our Site from time to time. Cookies are text files placed in your computer’s
browser to store your preferences. Cookies, by themselves, do not tell us your email address or
other personally identifiable information. However, they do allow third parties, such as Google and
Facebook, to cause our advertisements to appear on your social media and online media feeds as
part of our retargeting campaigns. If and when you choose to provide our Site with personal
information, this information may be linked to the data stored in the cookie.
We may use web beacons on our Site from time to time. Web beacons (also known as Clear GIFs)
are small pieces of code placed on a web page to monitor the visitor’s behaviour and collect data
about the visitor’s viewing of a web page. For example, web beacons can be used to count the users
who visit a web page or to deliver a cookie to the browser of a visitor viewing that page.
Links to other websites
Our Site may contain links to other websites. We do not have any control over those websites and
we are not responsible for the protection and privacy of any personal information which you provide
whilst visiting those websites. Those websites are not governed by this Privacy Policy.
Amendments
We may, at any time and at our discretion, vary this Privacy Policy by publishing the amended
Privacy Policy on our Site. We recommend you check our Site regularly to ensure you are aware of
our current Privacy Policy.
For any questions or notices, please contact us at:
Email: support@spakashion.com.au